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Shop policy

Payments

We accept only credit card or Paypal, if you can’t pay with either of these payment methods please contact us.

Taxes & Customs

  • The price you pay in our shop is a total price including shipping, but you as a buyer/importer are responsible for any customs/importation taxes in your country (if any).
  • All international shipments must be cleared through customs, and you may also be required to provide some additional information to obtain clearance from other regulatory agencies in the destination country prior to delivery.

Shipments & delivery

  • EU countries 1-5 working days
  • Rest of The World 2-7 working days

Guarantees

Typewriters are old machines, some of them are 100+ years old. Thats why we can’t give you any guarantees on typewriters. Yes, some parts can broke off or can break down during a time of period. If your typewriters breaks down please contact us and we will try to help you.

If your typewriters got damaged during shipment please do not send it back to us before contacting us. Most of the time there will be other solutions like a (partial) refund. But first of all we will try to repeair the damage by remote support.

Send us een e-mail with pictures or video’s of the damage, we will decide what to do. Also make sure you take pictures of the external packaging. 

From there, we have three options:

  • Send another typewriter if available.
  • Fully refund you the amount you paid.
  • Ask you to select another typewriter

We will decide on the best option at this stage.

Returns

  • Each typewriter takes at least one hour to prepare and safely pack to be delivered to you in time so if you are not sure about your purchase, please do not proceed as each typewriter takes a lot of time to restore and any damage it incurs if returned will be at your own risk.
  • After 14 days of delivery, we will not accept any return if you changed your mind about the purchase.
  • Any damage that occurs during any return will be at the client’s expense and no refund will be issued.  
  • If we accepted a return, its should be perfectly packed as we sent out to you, and you need to communicate with us about this matter to use the best courier.
  • Client will be charged return postage costs (invoice will be supplied if we paid for it).
  • If the typewriter is altered, fiddled with or adjusted, you will not get any refund for it. It should be in same state we sent out to you.

Cancellation policy

As long as the typewriter has not been shipped (not collected by the courier) , You can request a cancellation. No charges to be paid.